*Selected* Products

Contact Us

 Educational Music Service
33 Elkay Drive
Chester, NY 10918

Phone: 845-469-5790
Phone Hours: 10am to 1pm and 2pm to 5pm Eastern, Monday through Friday

Fax: 845-469-5817
Email:
sales@emsmusic.com

Don's Search Tips Video
Don Boyer's Search Tips Video
(Click the picture to View)

Recent Kudos
"EMS has been exceptional at finding
the Nieweg et al. corrected
editions for our orchestra."











Credit Card Processing





Secure Order Form

Return to Help Index
Order Status
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.  However, since our website systems are new it is very possible that items which have been shipped may not show as shipped on your account.  Please email us for further information: sales@emsmusic.com.
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed.  Then click the "Change quantities / cancel orders" link to find and edit your order.  Please note that once an order has begun processing or has shipped, the order is no longer editable.  You may only have a few minutes after order submission to make changes.
How do I track my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status.  Please note that some shipments may not be shown on your account.  Please email us for further status information: sales@emsmusic.com
An item is missing from my shipment.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status.  Please contact the Sales Department for assistance: sales@emsmusic.com
My shipment is missing items.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Please contact the Sales Department for assistance: sales@emsmusic.com
When will my backorder arrive?
  Please contact the Sales Department for information: sales@emsmusic.com