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Dear Awesome EMS salespeople, …. OOh you are a genius!!! ---------------------------------------------------------------------------------------------------- Just like the old days…leading me by the hand. You're the best. ---------------------------------------------------------------------------------------------------- Thank you so much for your help, as always, and for presenting so many options. I really appreciate it! ---------------------------------------------------------------------------------------------------- I recall the days when I had to go to three different sources for my music needs: church music, large choral/orchestral works and purely orchestral repertoire. Now it seems almost miraculous to have found a single person who can care for every need, always in a knowledgeable, conscientious and remarkably timely manner. ---------------------------------------------------------------------------------------------------- You have no idea how grateful I am. It arrived and we can proceed with all the musicians having their music. Thank you so much for helping us. ---------------------------------------------------------------------------------------------------- Thank you so much! I do not have any accounting experience, I am very grateful for efficient people like you! ---------------------------------------------------------------------------------------------------- Thankyou…thankyou for the extra mile ---------------------------------------------------------------------------------------------------- Hi Fern. Happy New Year. Thanks again for getting those Beethoven Piano Concerto parts to us so quickly! It made things a lot easier for me! ---------------------------------------------------------------------------------------------------- Again, many thanks for all you do to make my job easier!!! ---------------------------------------------------------------------------------------------------- If you lived closer, I would give you mountains of hugs. Thank you so much for all your help!!!! ---------------------------------------------------------------------------------------------------- As always Carla, I really appreciate all your professional assistance with our music needs! ---------------------------------------------------------------------------------------------------- I appreciate how easy all this is.... ---------------------------------------------------------------------------------------------------- It arrived and we salute your help over and beyond! ---------------------------------------------------------------------------------------------------- Thanks, Don, for your prompt reply and expertise! ---------------------------------------------------------------------------------------------------- My experience with EMS and you has been excellent. It was very easy to order music and get information. Everything worked exactly as it should. I've enjoyed doing business with you and appreciate your help. ---------------------------------------------------------------------------------------------------- May I add, it is a pleasure to deal with you and a company that is courteous, competent, and very professional. ---------------------------------------------------------------------------------------------------- I truly appreciate your expertise and the time it took to locate this copy. I will certainly recommend your services to other musicians in the Williamsburg, VA area in need of purchasing printed music. ---------------------------------------------------------------------------------------------------- [We] can't find the words to express how much we appreciate your help. We know you are so busy to help other librarians like us… ---------------------------------------------------------------------------------------------------- Thanks so much! I'm glad you mentioned all the other types of music you sell as well... I will keep that in mind and tell all my conductor/musician friends to phone you. I also enjoy and appreciate the advice I always get when I phone you company! thanks! Thank you very much. You are such a valuable resource - with deep appreciation, ---------------------------------------------------------------------------------------------------- I think I speak for all of us when I say that your company has been one of the most useful, helpful and unfailingly cheerful organizations I've worked with in my music career. ---------------------------------------------------------------------------------------------------- I can't tell you how nice it is to be back under the protective umbrella of Educational Music, where all things are possible. Would that every musician in America were as lucky as I to have found you all. ---------------------------------------------------------------------------------------------------- I always order everything from EMS. You guys are wonderful & Carla is always so patient with me & our creative programming! You all at EMS are the best!!! ---------------------------------------------------------------------------------------------------- I just wanted to let you know how delighted I am with the customer service I received from you & your company! WOW! Totally impressed! I received the music last Thursday which was so helpful! ---------------------------------------------------------------------------------------------------- All best and many thanks to all of you for the exceptional service over the years (I hesitate to start adding them up). ---------------------------------------------------------------------------------------------------- You guys are amazing! Thank you so much. ---------------------------------------------------------------------------------------------------- I'll run these options by the MD and let you know. Thanks for your thoroughness. ---------------------------------------------------------------------------------------------------- Thanks for your rapid response! I already know that working with your people is easier than working with my people. ---------------------------------------------------------------------------------------------------- I simply don't know what I would do without you. ---------------------------------------------------------------------------------------------------- I received the CD for the elementary musical today. Your wonderful service is greatly appreciated. I will definitely use your company again when ordering music materials for teaching! ---------------------------------------------------------------------------------------------------- |
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| EMS 33 Elkay Drive Chester, NY 10918 Phone: 845-469-5790 Fax: 845-469-5817 sales@emsmusic.com |
Testimonials
Testimonials
Some kind words about our service collected over the past few months "E.M.S. is simply the best source for music anywhere in the world! I have ordered music from them for years. They are always super knowledgeable, super efficient and super professional. One could not ask for better service from any company, music related or otherwise. Congratulations on a continuing job well done!" John Jeter, Music Director/Conductor, Fort Smith Symphony (AR)
"In the twenty years in which I have used Educational Music Service, I have never been disappointed. Whether ordering for church or school, I have found their service to be of the highest professional standard. Moreover, their staff is without a doubt some of the most personable individuals working in this field. I always feel like I am calling a trusted friend when I place an order. I cannot recommend them highly enough." Randall Svane, Music Director, St. Luke's Episcopal Church, Gladstone, NJ and Choral Director, Montclair Kimberley Academy, Montclair, NJ
"Thanks very, very much for checking into this for me, Fern. I'll recommend to the conference organizer that they order through you folks. You are all always great with service above and beyond the call. Between you and Drew, that's two emergencies you've solved for me in the past two days!" Russ Girsberger, Performance Librarian, New England Conservatory
"I order music for 7 choral and orchestral conductors at the University of Wisconsin-Madison and when they need music they all say "Call E.M.S.". It is truly one-stop shopping with a very knowledgeable and courteous staff. Other companies have been slow and difficult to communicate with but customer service and response time from E.M.S. is amazing! I've saved hours of frustration by going to E.M.S. first and we are thrilled with the quick deliveries. I'd be lost without them!" Cheryl Olson, Administrative Assistant, UW-Madison School of Music
"I only use E.M.S. for my score needs. They're always informed, helpful, efficient, and reliable. I generally save enough to counter the shipping cost, too! Customer service is outstanding...replacing bad HMP Haydn parts with Baerenreiter ones...replacement cello parts for Mozart's Symphony No. 1, sent very quickly." Alastair Willis, Associate Conductor, Seattle Symphony,
"The level of service we get from E.M.S. is outstanding. The staff is knowledgeable and courteous, they quite often have what we need in stock, and if not, they will get it in the most efficient way. I highly recommend them to any serious musician." Dr. Glenn R. Gregg, Music Director, Kirkland Choral Society (WA)
"I have found the sales staff at E.M.S. to be the most knowledgeable and helpful that I have ever worked with. Their prompt and courteous responses to my sometimes "off the wall" inquiries have made them my exclusive music dealer." Dana Sloan, Minister of Music, Presbyterian Church of the Cross, Omaha, NE
"The San Francisco Boys Chorus has been ordering its music from Educational Music Service for several years now and has always been delighted with the rapid response and quality assistance from EMS staff. I have total confidence in their ability to find and supply music of all kinds in a highly knowledgeable and professional manner." Ian Robertson, Artistic Director, San Francisco Boys Chorus
"I want to commend the company for such fabulous customer service. I think we librarians would be lost without you! You guys do such great work!" Jody Davenport, Librarian, Kitchener-Waterloo Symphony
"Certainly you may include the Chautauqua Symphony (and myself) as very satisfied customers!" Dent Williamson, Librarian, Chautauqua Symphony (NY) Who's Who The give and take of information between EMS and our network of customers
as well as our constant answering of questions and problem-solving makes
us the most well-informed, responsive music dealer in the business.
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